Hampton bay is a home décor retailer owned by Home depot. The brand was started in 1986 and has grown to become one of the most successful Home depot brands.
The brand specializes in selling light fixtures, patio furniture, and ceiling fans. Compared to other home décor brands, Hampton bay offers its customers good quality products relatively low.
High-quality products and low prices have made Hampton bay a go-to décor store to most Americans. However, due to their extensive sales volume, it’s common for oversight mistakes to occur with their products and services.
For this reason, one must have all the information they need on how best to contact Hampton bay customer service.
Hampton Bay Contact List
The Hampton bay support can be contacted through their customer service number. The Hampton Bay contact number is dedicated to receiving customer inquiries, complaints, and feedback.
- 1-855-434-2678 Hampton bay customer service number
- 877-527-0313 customer support number
- 1-877-527-0313 customer support number
Hampton bay is a big company with several customers requiring their customer support services. This explains why their service number has a call waiting duration of up to an hour.
You can also contact Hampton support through the home depot phone number by following these steps.
- Dial 1-877-527-0313 to get to the complete home depot brand list.
- Press 2 to choose Hampton bay from the list.
Hampton Hours Of Operation
The customer service phone number is active from Monday to Saturday. Service hours between Monday and Friday are usually between 8 am to 7 pm. You can only contact them on Saturdays between 9 am and 6 pm.
The best time to contact customer support via call is usually early in the afternoon. The average call waiting duration at this time of the day is generally less than 10 minutes.
How Do I Contact Hampton Bay Real Customer Support
You might need to contact Hampton customer service for various reasons. These reasons revolve around the need for technical support, matters to do with shipment and warranty claims.
Hampton bay offers its customers a reliable 24/7 technical support team. The team is dedicated to providing customers guidance on product installation and usage. You can also contact them for instructions on minor repairs.
Hampton bay support also serves as the go-to agent for reporting defective products. Even though the company tries to maintain high standards, there are instances when defects occur in their products.
Such defects can occur during the manufacturing or shipment of the product. If you receive a defective order, you should contact Hampton customer support to report the issue.
The need to claim a warranty is also a common reason why one might need to contact Hampton customer service. The team will help you with filing your claim and the replacement of the product.
You might also call the Hampton customer service for product inquiries and assistance in placing an order.
The customer service team will help you with all the information you need to place an order successfully. They can also help track delayed orders.
You can communicate with a live person representative by dialing the official Hampton Bay phone number.
- 855-434-2476 Hampton bay customer service number
You will need to stay on the line for a few minutes, after which you will be connected to live customer support at Hampton.
What Are The Social Media Links Of Hampton Bay?
Hampton bay has a solid social media presence on Facebook, Twitter, LinkedIn, and YouTube.
You can contact them on their social media platforms through the following links;
- Facebook. You will need to have a Facebook account to access their page. You can find product information on this page and contact them by messenger or writing them a comment on their posts.
- Twitter. This is the best platform to contact their customer support team. All you need to do is tweet them your detailed inquiry, and they will get back to you.
- LinkedIn. You can also get timely updates on their services on LinkedIn.
- Instagram. Follow them on Instagram to get notifications on product updates.
- YouTube. Follow them on YouTube to watch tutorials on how to install and use their products.
What Is Hampton Bay’s Mailing Address?
You can also contact the Hampton customer support team through mail at the following mailing address Atlanta GA 2455 Paces Ferry Rd. 30339 Atlanta GA, USA.
Hampton Bay’s Email And Live Chat Options
Hampton bay also offers email support to its clients. Their customer care is [email protected]. You can send them an email with details of your inquiry, and they will get back to you.
If you are contacting them for inquiries concerning defective products, you should take clear pictures and a video of the product if possible to help them understand your concern better.
Getting an email response takes a little bit longer, but it is the best option if you don’t have time to wait on a call. It is essential to include your contact details in the email if they need to contact you for further information.
As at this point, Hampton bay does not have a live chat support option for its customers.
Hampton Bay’s Important Help Pages
Hampton bay has a customer help page under the home depot website. You can access their help pages through the following links;
- https://www.homedepot.com/c/FAQ This page features some of the common problems experienced by Hampton bay customers.
- https://www.homedepot.com/c/Customer_Support_Answers you will find support feedback from staff on this page.
Hampton Bay’s CEO And Other Upper Staff
Hampton Bay is owned and managed by Home Depot. Some of the brand’s upper staff includes;
- Craig Menear – Chairman and Chief Executive Officer since November 2014
- Ted Decker – Company president. He also serves as the COO.
- Ann Marie Campbell – Is the company Head of international relations. She started as a cashier in the company in 1985.
- Matt Carey – Chief Information officer
- Mark Holifield – Head of product development and supply chain management
- Tim Hourigan – Human Resource Manager.
Conclusion
A reliable customer support team plays a significant role in increasing a customer’s shopping experience. This is why Hampton bay has invested its resource in providing its customers with the most reliable customer support team.
The support team is dedicated to addressing customer complaints and inquiries. Even though Hampton bay is a big company, its customer support team is devoted to giving each customer a personalized experience.
