Twitch Phone Number: How To Contact Twitch Customer Support

Twitch Phone Number

Twitch is an American video live streaming site that allows gamers to share their live gameplay for others to watch and comment on. The site also broadcasts music, creative content, and ‘in real life’ streams.

Twitch is managed by Twitch Interactive, a subsidiary of Amazon, and it was established in June 2011. It dominates the market by hosting more than 91% of all live game streaming.  

Do you love sharing your content with a live audience? This could be anything ranging from art, talk show, music to games. Then, this article is meant for you. 

It will discuss various ways to contact a live agent at Twitch, their email and live chat option, working, and much more. This way, you will be able to get in touch with them if you have any problems with your Twitch account. Continue reading to learn more.

Twitch Phone Number List 

In most cases, you would expect big companies to have a few phone numbers you can use to call their customer support. That is not the case with Twitch. Unfortunately, there is no Twitch phone number support.

But that should not worry you; there are plenty of other online options you can use to get in touch with the support. Some of the ways we will discuss include: live chat support, social media pages, and Twitch contact email support. 

Twitch Working Hours

Unlike other firms, where the support is available 24/7, Twitch customer care is only available during the weekdays from 4 Am to 4 Pm. During the weekends, no customer service is offered.

How To Call Twitch Real Person

Before we get into the details on how to get a live agent at Twitch, let’s first discuss why customers call the Twitch care center. There are several reasons, and this may include; 

  • Having problems logging into your account. 
  • Inquiring about payment and charges.  
  • Service-related issues. 
  1. The first thing you need to do is to log into the Twitch website. 
  2. Then locate the contact us section and click on it.
  3. Correctly fill in the requirements and click submit
  4. After this, you will be given an option to contact them

It’s important to note that Twitch does not conduct customer service via email or phone. The best way to reach Twitch customer service is via the web. 

You are also going to realize that the company has very limited options to reach them. It will take approximately 5 to 7 days for them to get back to you.  

Twitch’s Mailing Address

You can use the following mailing address to get in touch with Twitch; 350 Bush Street, 2nd Floor, San Francisco, CA 94104.

Email Option And Twitch Live Chat Support

Twitch does not have any customer service email. For this reason, you can’t directly send them an email. Unfortunately, Twitch help chat is also not available, which is a shame. 

The best course of action would be to go into their Facebook and Twitter handles and sent them DM. 

Social Media Pages For Twitch

Facebook

Twitch has a Facebook Business Page, but unfortunately, they do not offer any customer service via their page. The best you will get is their latest updates.

Twitter

Although Twitch has a Twitter handle, they do not offer customer service via the Twitter platform. 

Twitch Blog

You can visit the Twitch blog and get details on the latest updates and news from Twitch. 

Twitch Help Pages & FAQs

You can visit the Twitch Help Page for help in resetting your password, Twitch prime help, or any other technical issue. 

Given that there is a limited number of ways to contact support Twitch tv, you will find the FAQs section very useful. In this section, customers’ common problems and questions are compiled and given the most relevant answers. 

You are likely to get the answers you are looking for here. So before you decide to contact Twitch technical support, make a point of taking a look at the frequently asked questions section. Some of the commonly asked questions include;

1. What is the difference between Twitch Affiliates and Twitch Partnership?

Twitch Partnership is dedicated to top performers who are committed to broadcasting and already have a large audience. You need to apply to be considered. While with Affiliate Partnership, you are invited when you meet all the requirements.    

2. What do I have to do to be accepted to the Partnership program?

You first need to complete the path to partnership achievement and have a well-balanced ratio of hosted viewers to organic viewers. Lastly, you need to have a large viewership from other platforms. 

3. How will I know that my application has been received?

After submitting your application, you will receive an automated email to let you know that your application has been successfully received. You are not required to reply to this email until you receive an official email.

4. How long does it take for applications to be processed?

It takes approximately 2-4 weeks before hearing from the team after submitting your application. If you have completed the path to partnership, you can expect a response within seven business days.

5. How many Twitch Partners are there?

There are about 27,000 Twitch partners out of more than 2 million active users.

Twitch Top Management Team 

Below is a list of some of the upper staff at Twitch 

CEO

Emmett Shear serves as the Chief Executive Officer at Twitch.

CCO

Sara Clemens serves as the Chief Commercial Officer at Twitch.

Chief Revenue Officer

Jonathan Simpson Bint serves as the Chief Revenue Officer at Twitch.

SVP, Content

Michael Aragon serves as the Senior Vice President, content at Twitch.

Vice President Global Partnership

John Howell serves as the VP global partnership at Twitch.

Vice President Sales APAC

Steve Ford is the vice president of sales APAC at Twitch. 

Senior Vice President-alliances and Corporate Development 

Benjamin Vallat is the SVP of alliances and corporate developments at Twitch.

Conclusion

Twitch is a platform that is becoming popular among gamers and folks who love to share their content with a live audience. While it has proven to be a little bit trickier to get in touch with their customer support via email and phone number, you can contact them via their help desk.

LEAVE A REPLY

Please enter your comment!
Please enter your name here